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Free Debt Helpline

Phone: 1300 171 351

Opening Hours (AEDT)
Monday to Thursday: 8:00am – 7:00pm Friday: 5:30pm
Weekends & (most) Public Holidays: 10:00am – 3:00pm
Calling from overseas? Ph: +61 7 3046 1807

Customer Service & Admin Support

Phone: Phone: 1300 932 153

Opening Hours (AEST)
Monday to Thurs: 7:30am – 6:30pm
Friday: 7:30am – 5:00pm

Client Support

Phone: Phone: 1300 883 758

Opening Hours (AEST)
Monday to Friday: 7:30am – 5:00pm
SMS payment adjustments: 0421 268 668

Helpline opening hours in your state:

New South Wales, Victoria, Australian Capital Territory & Tasmania (AEDST)
Monday to Thursday: 8:00am – 8:00pm
Friday: 8:00am – 6:30pm
Weekends & (most) Public Holidays: 11:00am – 4:00pm

Queensland (AEST)
Monday to Thursday: 7:00am – 7:00pm
Friday: 7:00am – 5:30pm
Weekends & (most) Public Holidays: 10:00am – 3:00pm

South Australia and Northern Territory (ACDST)
Monday to Thursday: 7:30am – 7:30pm
Friday: 7:30am – 6:00pm
Weekends & (most) Public Holidays: 10:30am – 3:30pm

Western Australia (AWST)
Monday to Friday: 5:00am – 5:00pm
Friday: 5:00am – 3:30pm
Weekends & (most) Public Holidays: 8:00am – 1:00pm

Addresses

Mailing Address: Debt Mediators, PO Box 3074, Newstead, QLD, 4006
Office Address: Level 1, 57 Hayward St, Stafford, QLD, 4053
Fax: 1300 329 327

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