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Helpline opening hours in your state:

New South Wales, Victoria, Australian Capital Territory & Tasmania (AEDT)

Monday to Thursday: 8:30am – 8:00pm
Friday: 10:00am – 6:00pm
Weekends & (most) Public Holidays: 11:00am – 4:00pm

Queensland (AEDT)

Monday to Thursday: 7:30am – 7:00pm
Friday: 9:00am – 5:00pm
Weekends & (most) Public Holidays: 10:00am – 3:00pm

South Australia (ACDT)

Monday to Thursday: 8:00am – 7:30pm
Friday: 9:30am – 5:30pm
Weekends & (most) Public Holidays: 10:30am – 4:30pm

Northern Territory (ACST)

Monday to Thursday: 7:00am – 6:30pm
Friday: 8:30am – 4:30pm
Weekends & (most) Public Holidays: 9:30am – 3:30pm

Western Australia (AWDT)
Monday to Thursday: 5:30am – 5:00pm
Friday: 7:00am – 3:00pm
Weekends & (most) Public Holidays: 8:00am – 2:00pm


Mailing Address: Debt Mediators, PO Box 3074, Newstead, QLD, 4006
Office Address: Level 1, 57 Hayward St, Stafford, QLD, 4053
Fax: 1300 329 327

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