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Written Testimonials

At Debt Mediators, we take pride in the work we do and have seen sound results from many of our previous customers. Time and time again we aim to improve our service, and with the hundreds of happy customers we have that have managed to escape from their troubles we continue to do so.

Check out our Feefo page, with an almost 100% satisfaction rate from our services.

95%Positive
Rating
245Customer
Reviews
"Excellent service and can be trusted complete their part of the contract. "

"My experience over the few years with the team at DCS was one of empathetic support, understanding, professionalism and I felt through the journey I could trust this group of people to see me through - complete my debt and start afresh. I received excellent service, my sincere thanks DCS..."

"Don't hesitate! "

"They are easy to deal with."

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Thank you for your help."

"I found every one that we had dealings with very informative and supportive..."

"I found every one that we had dealings with very informative and supportive during out time wit DCS group. My wife at time was so over whelmed and at times become stressed and didn't handle situations well you team were very understanding"

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Very helpful and supportive"

"A great concept, All the staff re polite and helpful ,I only had my debt ..."

"A great concept, All the staff re polite and helpful ,I only had my debt for about 3 months, I just wish that I could get my credit rating back , as I have been told that I have to wait for 5 years to get it adjusted.
I don't want any more credit, I just want the bankruptcy clause to be taken..."

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Very helpful, great customer service & well designed"

"Helpful and relived"

"Thank You DCS I am now debt free and you were always there to help even when I was behind in payments and very helpful."

"Life saving"

"Having the service provided by DCS group enabled me to continue living without the stress of paying of endless debt and interest. As a new mum and the result of my marriage breaking down, I was in a severe financial situation. The team were just wonderful to work with and I have suggested your..."

"Excellent"

"Best thing that I ever did now it has come to an end,"

"If it wasn't for dcs I don't know what I would have done , I would recommen..."

"If it wasn't for dcs I don't know what I would have done , I would recommend anyone struggling with dept to to speak with your team"

"Always helpful and easy to speak to on the phone Also the online email was..."

"Always helpful and easy to speak to on the phone
Also the online email was quick
With their replies"

"Good service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Very helpful and friendly staff"

"Fantastic staff. Understanding that circumstances change with compassio n. ..."

"Fantastic staff. Understanding that circumstances change with compassio n. Easy and a pleasure to deal with."

"Great service throughout the term of the agreement but hadn't been fully di..."

"Great service throughout the term of the agreement but hadn't been fully disclosed about the information placed on your credit file such as it is a bankruptcy, but over all good experience."

"Best thing I have ever done!!"

"Yes the 5 years of repayments felt forever, however, worth it in the end. After drowning in debt at the young age of 20, it was the most sensible thing for me to do. Now 25 and have learnt my lesson. I highly recommend DCS."

"Great"

"Great"

"Fantastic and life changing."

"With the friendly ,helpful, considerate people who have helped me get my life back on track, I will say that I could not be happier. The relief is amazing."

"Good service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Good customer service for the past five years. Glad no more payments"

Messages from our Clients

It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny

 

I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to.  I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter

 

I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged.  That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John

 

Thank you for all the work you have done.  Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel.  I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody

 

If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike

 

I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement.  Hard work and determination has opened my work to many opportunities including travel and working overseas.  I always speak highly of your company and recommend you to people in need. – Joseph

 

Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn

 

I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne

 

What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel

 

Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca

 

It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue

 

Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie

 

OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. – Alison

 

To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat

 

I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly

 

I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt

 

Debt Mediators are proven to be one of the most successful mediation companies in Australia. Take a look for yourself with how we can get you out of debt and on the path to success today.

You can also check out our other written testimonial pages here: