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Written Testimonials

At Debt Mediators, we take pride in the work we do and have seen sound results from many of our previous customers. Time and time again we aim to improve our service, and with the hundreds of happy customers we have that have managed to escape from their troubles we continue to do so.

Check out our Feefo page, with an almost 100% satisfaction rate from our services.

You can also check out our other written testimonial pages here:

94%Positive
Rating
212Customer
Reviews
"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Great service. Easy to contact and great to talk to."

"It was a good easy way to pay my big pain in the neck debt dcs made it eas..."

"It was a good easy way to pay my big pain in the neck debt dcs made it easy and big relief"

"Wiling to help, understanding."

"Wiling to help, understanding. Kept me up to date with my payments"

"life begins again "

"Dept Mediators gave me back my life I tried many times to get a consolidation loan they would make me go through all the hoops collect everything I have done since birth then say no sorry you cant have the loan because you have to much dept, I could see no way out but now my life begins again 2017 will..."

"Professional, understanding and friendly throughout the whole term."

"Professional, understanding and friendly throughout the whole term. Even through bouts of unemployment, they were able to work out solutions. I can't speak highly enough of these guys."

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"profesional service"

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Curtious. Helpful and compitant with all my interaction with there staff."

"Good experience. The initial consultation gave me confidence that I was doi..."

"Good experience. The initial consultation gave me confidence that I was doing the right thing for my situation. It is relieving to have completed the part 9 and I feel alot better having dealt with my debts this way instead of declaring bankruptcy."

"Easy"

"Great to deal with"

"Competent, compassionate help in my time of need."

"From the first, I was led through a difficult process by competent people who listened to and allayed my concerns. Any time I had questions, the DCS Group had answers. I was able to contact them and received an answering call within 24hours. If I needed to change my repayments, they gave me options. All..."

"Very helpful and understanding"

"Alwayd very helpful and friendly and was always understanding about my personal circumstances"

"Great customer service and support , they were very informative and made me..."

"Great customer service and support , they were very informative and made me feel comfortable with process"

"Amazing ,, explained everything clearly , even during my cancer they helped..."

"Amazing ,, explained everything clearly , even during my cancer they helped me through and gave me the support and encouragement I needed to hang in there."

"Wonderful experience "

"The whole experience from beginning to end was fantastic. My consultant who set up everything for me was not only helpful but she was supportive and compassionate. I was under so much pressure at the time she really made me feel like I wasn't in it alone."

"Took a massive heart ache & made life doable again. "

"Easy application process, great customer service, people who understand & easy to contact, a reasonable money figure agreed upon which we could afford to pay each week, seemless process over the few years & we were able to pay out early with no fees. DCS was one of the best decisions we have ever..."

"I really can't believe that l determined to pay off big amount in five year..."

"I really can't believe that l determined to pay off big amount in five years."

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"The customer service was always excellent."

"Ok but not the best"

"Whenever I called the customer service was great, only reason 3 stars not 5 is I believe the whole process wasn't really explained to me at the beginning and that they took advantage of my confusion and vulnerability at the time"

"best experience & definitely a great company "

"amazing, so helpful & was an easy process"

"I got my life back thanks to DCS"

"Flexible friendly helpful staff. Nothing was ever too much. Treated with respect in a very hard time."

Messages from our Clients

It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny

 

I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to.  I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter

 

I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged.  That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John

 

Thank you for all the work you have done.  Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel.  I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody

 

If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike

 

I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement.  Hard work and determination has opened my work to many opportunities including travel and working overseas.  I always speak highly of your company and recommend you to people in need. – Joseph

 

Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn

 

I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne

 

What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel

 

Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca

 

It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue

 

Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie

 

OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. – Alison

 

To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat

 

I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly

 

I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt

 

Debt Mediators are proven to be one of the most successful mediation companies in Australia. Take a look for yourself with how we can get you out of debt and on the path to success today.