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Written Testimonials

Feefo trusted service award Feefo gold trusted serviceAt Debt Mediators, we take pride in the work we do and have seen sound results from many of our previous customers. Time and time again we aim to improve our service, and with the hundreds of happy customers we have that have managed to escape from their troubles, we continue to do so.

With a near 100% client satisfaction rate via Feefo page reviews, and recently being awarded a Gold Trusted Service Award why would you trust anyone else?

 

 

95%Positive
Rating
264Customer
Reviews
"Debt solution made easy"

"Very easy to deal with, made my life so much better and helped with my credit issues to now be debt free."

"Very helpful staff from beginning right through till the end ... affordable payments and always willing to help with any problems"

"They made a tough situation, a lot easier"

"Very accomodating, nothing was ever a hassle, very friendly"

"Life changing. "

"From the very first call DCS have been fantastic. You have helped us change our lives. Thank you so very much!"

"Very happy"

"Excellent, compassionate service"

"Always available when needed listened and gave good 😊 advise"

"Free at last!"

"5 years ago my financial situation was terrible! I was very stressed from all the debt collectors' calls and mail. I was earning enough money to pay my debts but just kept sinking. Until one day, while watching TV, I saw the DCS Group commercial which gave me hope. So I called immediately. I discussed my..."

"Easy to deal with and accommodating "

"The people at dcs were really easy to talk to and accommodating with any request or change I had to make. I'm glad that I chose dcs, and if had to I would choose them again."

"Fantastic service without going bankrupt!"

"Very happy with the whole experience with your company
Being in debt was not something I wanted but dealing with it through your company made it a very effective and stress free experience"

"Great customer service"

"Great customer service, always willing to help and listen to my needs and concerns."

"DCS group made a difficult situation an easy one to solve."

"Easy to deal with, great staff and always understanding."

"Debt free! A very personal and helpful service by DCS."

"DCS staff have always been so helpful and pleasant to me over the last 3 years. No matter who I spoke to, you always made me feel human and I was treated with respect and dignity. I can't speak highly enough of the service you have provided for me, in what was a very difficult decision for me to..."

"Very good service keep me up to date with payments and i missed a few payme..."

"Very good service keep me up to date with payments and i missed a few payments they were understanding"

"Excellent service!"

"It was the biggest help I could had financially, excellent customer service, very very kind.. Thank you DCS Group you helped be finsncially on track"

"In a time of difficulty they helped me in such a professional way. I'd reco..."

"In a time of difficulty they helped me in such a professional way. I'd recommend them to anyone."

"Excellent service by Debt Mediators - a division of the DCS Group Aust Pty Ltd"

"Very easy to deal with, friendly and professional. Thank you"

"Very easy and helpful"

"Didn't have an issue. Very helpful."

"Excellent service and can be trusted complete their part of the contract. "

"My experience over the few years with the team at DCS was one of empathetic support, understanding, professionalism and I felt through the journey I could trust this group of people to see me through - complete my debt and start afresh. I received excellent service, my sincere thanks DCS..."

Messages from our Clients

It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny

 

I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to.  I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter

 

I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged.  That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John

 

Thank you for all the work you have done.  Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel.  I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody

 

If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike

 

I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement.  Hard work and determination has opened my work to many opportunities including travel and working overseas.  I always speak highly of your company and recommend you to people in need. – Joseph

 

Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn

 

I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne

 

What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel

 

Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca

 

It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue

 

Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie

 

OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. – Alison

 

To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat

 

I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly

 

I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt

 

Debt Mediators are proven to be one of the most successful mediation companies in Australia. Take a look for yourself with how we can get you out of debt and on the path to success today.

You can also check out our other written testimonial pages here: