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Written Testimonials

 

94%Positive
Rating
162Customer
Reviews
"Excellent customer service"

"Great company, helpful, efficient, fast to return calls, exceptional"

"The way to go to start living again"

"Great to deal with. Very understanding"

"I was very happy with the service provided to me & I am now debt free thanks to them."

"I had a very good experience with everyone involved in the process. It really helped me to get my debt under control and DCS helped me get everything paid back to everyone I owed money to and I am very thankful to everyone who had a part in that. I am now debt free thanks to them.
I would..."

"You Saved me thankyou"

"Exceptional experience great service with a quick easy way of reducing debt"

"Great to deal with"

"They were easy to deal with and got us back on track"

"Very caring and helpful"

"Very happy"

"Very helpful and understanding. Willing to discuss options if unable to afford a payment,"

"Great service, efficient, helpful,especially when we thought there were no more options. Thoughtful and empathetic to your specific situation. We would highly recommend DCS group to anyone wanting a reliable, efficient service with a smile. Thank you"

"Life Savers!!!!!!!!!!"

"Before I DCS helped me I was heading for financial ruin. I had over 20k in credit card debt and was struggling just to make monthly payments. DCS consolidated all my debts into one affordable payment. It took a few years and a lot of hard work but. I am now in the process of building my first house...."

"DCS were very professional and assisted me to get through a difficult financial situation."

"BRILLIANT FRIENDS IN TIME OF NEED."

"THEY HELPED ME REPAY $25,000 OF DEBT IN JUST 2.5 YEARS AND I WAS STILL ABLE TO PAY RENT, BUY GROCERIES, PAY FOR ALL MY UTILITIES AND BUS FARES DURING THIS TIME."

"I am still debt free and I have a full time job where i get paid on time thank you"

"Very helpful made everything very easy"

"pleasant company to deal with"

"They were very helpfull"

"Highly recommend"

"DCS was fantastic"

"Excellent but could be better"

"They were good. Only did like that they follow up. They set things up at first and were then happy to take your money for the next how ever many years. They didnt check in on your situation throughout your term"

"very good"

"DCS group work with us, allowing us in several occasions to defer payments to the following week to enable us to pay other bills. I have since recommended DCS Group to several close family and friends."

"Professional with Great Customer Service"

"1st Rate!!! They put together a plan that helped me get out of debt."

To read more independent reviews about Debt Mediators visit the feefo site.

 

Messages from our Clients

It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny

I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to.  I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter

I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged.  That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John

Thank you for all the work you have done.  Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel.  I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody

If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike

I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement.  Hard work and determination has opened my work to many opportunities including travel and working overseas.  I always speak highly of your company and recommend you to people in need. – Joseph

Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn

I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne

What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel

Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca

It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue

Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie

OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. –Alison

To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat

I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly

I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt