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Written Testimonials

Feefo trusted service award Feefo gold trusted serviceAt Debt Mediators, we take pride in the work we do and have seen sound results from many of our previous customers. Time and time again we aim to improve our service, and with the hundreds of happy customers we have that have managed to escape from their troubles, we continue to do so.

With a 95% client satisfaction rate via Feefo reviews, and recently being awarded a Gold Trusted Service Award why would you trust your financial future with anyone else?




"They were always friendly & very understanding"

"I would recommend DCS Group to anyone in need of this serve. 5 stars!"

"They were very, very helpful during a time of extreme stress and explained process thoroughly. The relief i received when CitiBank stopped harassing me can not be measured. It's been a long road to finally paying this off and i've had a couple of postponements due to to unemployment, but i have to say..."

"110% guidance and support by consultants "

"Absolutely would recommend DCS based on the Brisbane staff. They are switched on, engaged and genuinely focused in helping us to acheive completion of our misfortune. You see we were in the 2010-2011 Rockhampton floods...we were without work or income for months. We had no option but to seek help or..."

"Always friendly and reassuring"


"I was in so much final stress after what happened to me ..,since I made the inciative to get help ..,DCS helped me so much to get myself on track ..,thanks so much for helping me .,,"

"Help to pick you up even when you feel so down financially very supportive "

"DCS Group enabled me to carry on to support my family without all the hassels
They are very friendly and helpful and always made you feel important when you call even though you feel so low having gotten yourself into a financial mess"

"If it wasn't for DCS Group, I would still be in A LOT of debt.
They were very giving and sometimes allowed me to stop or shorten payments when I needed to.
I will highly recommended them to anyone ."

"Good service and helped me when I needed the most"

"I would not be financially free if it wasn't for DSC group"

"If it wasn't for the DCS group, I wouldn't have been able to clear up all my accumulation small debts that added up to a lot and still keep my house and car. People that have only heard bad things about other companies like DSC tried to talk me out of it but I'm glad I didn't listen. DSC saved me from..."



"Glad it is over... now looking to surviving on $1007 a fortnight.... NOT"

"Once everything was put into place it was fine the setting up was a nightmare for me as for many many years I had an excellent credit rating then when I decided to try to make life a little easier for myself and consolidate I was treated like **** from the banks...... constant phone calls... even..."

"The process was simple and gave my family more freedom and less stress. Customer service was of highest level and nothing was ever too hard. Would recommend to anyone if you need debt consolidation"

"Thanks to Russell & team for all your help & gettingmy loan paid "

"Very helpful always a"

"Great customer service and always kind and polite."

"The ladies were very helpful at a time where I was in despair and explained what was best for my situation. I am grateful for all the advise I received and a great weight was lifted of me. I wish them all the best for the future."

"Debt solution made easy"

"Very easy to deal with, made my life so much better and helped with my credit issues to now be debt free."

"Very helpful staff from beginning right through till the end ... affordable payments and always willing to help with any problems"

"They made a tough situation, a lot easier"

"Very accomodating, nothing was ever a hassle, very friendly"

"Life changing. "

"From the very first call DCS have been fantastic. You have helped us change our lives. Thank you so very much!"

Messages from our Clients

It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny


I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to.  I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter


I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged.  That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John


Thank you for all the work you have done.  Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel.  I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody


If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike


I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement.  Hard work and determination has opened my work to many opportunities including travel and working overseas.  I always speak highly of your company and recommend you to people in need. – Joseph


Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn


I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne


What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel


Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca


It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue


Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie


OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. – Alison


To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat


I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly


I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt


Debt Mediators are proven to be one of the most successful mediation companies in Australia. Take a look for yourself with how we can get you out of debt and on the path to success today.

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