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Written Testimonials

Feefo trusted service award Feefo gold trusted serviceAt Debt Mediators, we take pride in the work we do and have seen sound results from many of our previous customers. Time and time again we aim to improve our service, and with the hundreds of happy customers we have that have managed to escape from their troubles, we continue to do so.

With a 95% client satisfaction rate via Feefo reviews, and recently being awarded a Gold Trusted Service Award why would you trust your financial future to anyone else?

 

 

96%Positive
Rating
378Customer
Reviews

"DCS group gave me the help I needed to go in the Wright direction to get My finances on track
After I spoke to the friendly and very helpful staff I started saving money and buying things with cash rather then credit as I was advised “it will get easier “ I was told
Five years later I can’t..."

"Because they help you out as much as they can. Great to talk to. Friendly"

"I would highly recommend them to anyone who was in the same position."

"They were always there for me when I needed help with paying extra on my debt or if I had problems paying my debt.

They were very curtious and understanding and very friendly."

"Thank you for making a very difficult situation bearable. The staff were very friendly and supportive. All my questions were answered professionally and with excellent knowledge and guidance. I would highly recommend your services."

"Efficient and effective once payment schedule was set up."

"They were responsive and tailored payments to my needs. Once payment schedule was agreed it was effective and efficient so that regular payments were made. Any dishonours were repaid the following period as catch up payments. In all very satisfied."

"Every time I have made late payment I called and they have been so helpful with everything. Very understanding of my situation at the time. I am now debt free thanks and very greatful for this company."

"My experience with DCS was great couldn’t ask for a better group. Very understanding and helpful.Thankyou for all your help."

"Fantastic"

"Fantastic group of people could not have asked for better when I needed their help"

"Professional ,Effortless option to pay off your debts"

"This experience has been so effortless , the agreement terms were made to suit my situation the support staff have been fantastic friendly, supportive and knowledgeable .I would definitely recommend this to anyone who is struggling with debts Thank you to everyone involved I am finally debt free"

"Give them a chance to help you."

"Very helpful and professional throughout my dealings with them."

"Great customer service. Nothing was too much for DCS."

"Great service. Yes I would recommend them to anyone that is is need of financial assistance."

"Highly recommend"

"I would definitely recommend DCS to anyone needing debt relief. I was struggling for a long time before approaching DCS group for help. Very easy process and everyone I spoke to was sensitive to my situation. I was made to feel very comfortable when speaking about my financial issues."

"They were really helpful"

"Helpful, easy, always available to talk. Took the stress out of my debt, and it was so satisfying to finally have it paid off."

"They have a very good customer service. The best I’ve experience so far. "

"I will really recommend them to my fruends who are also experiencing hardship like me. Thebest customer service i have experienced."

"Courteous, non judgemental and helpful at all times"

"Awesome staff and service"

"DCS staff and services are fantastic!, patient and reasonable highly recommend."

"Treats you as a customer"

"Looked after me in my time of need when things looked hopeless and treated me with dignity."

"It was good! Very good! Although I feel behind I was still able to keep paying at a comfortable rate, and when I was able to I caught up and finished it. Thanks dcs load of my mind and now wallet."

"Very friendly and professional"

"Very helpful in my need of financial crisis they helped me so much over my term of my part 9 very professional."

Messages from our Clients

It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny

 

I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to.  I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter

 

I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged.  That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John

 

Thank you for all the work you have done.  Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel.  I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody

 

If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike

 

I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement.  Hard work and determination has opened my work to many opportunities including travel and working overseas.  I always speak highly of your company and recommend you to people in need. – Joseph

 

Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn

 

I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne

 

What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel

 

Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca

 

It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue

 

Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie

 

OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. – Alison

 

To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat

 

I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly

 

I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt

 

Debt Mediators are proven to be one of the most successful mediation companies in Australia. Take a look for yourself with how we can get you out of debt and on the path to success today.

More client experiences can be found here: